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Customers Wait-listed!

AMAZING FEATURES

Simple. Powerful. Easy To use.

1 Customer wait list software with SMS notifications!


2 Customers do not need to install anything!


3 Can handle multiple Services and separate queue lines!


4 FREE to use and no need for signup (for Basic wait list features only)**


5 Works without Internet connection ( for Basic wait list functions only)**


6 Generates graphical and Excel summary reports


 

 

**for basic functions

Real Time Customer Queue Position Update Web Page

This web page auto refreshes and updates every 10 seconds, so that the Customer is kept informed and updated on her queue status.

  • Very easy to use since Customer needs only to click on the Bit.ly link sent via SMS, which automatically opens the web browser showing her current queue status.
  • Better personalized service since only her own queue position is visible on her smart phone
  • Less stressful for the Customer since she does not have to watch the Customer Queue on the TV, or wait for the SMS update, she only needs to occasionally check her mobile phone browser page.
  • No need for Customer to download and install any mobile app, we just use the mobile phone's build in web browser.

Guide

1. Synchronizes the customer queue list with the TV Display list.


2. Shows the Company Name from the Settings


3. Shows the current number of Customers in queue and the Average Waiting Time (AWT) for the day.


4. The list of Services, each of which is an independent customer queue. A maximum of 3 Services can be configured.


5. For a "No Show" customer, there will be an option to call these "No Show" customers again and join the regular queue.


6. List of Customers currently in queue. The arrival time and waiting time length is shown, any customer notes are also shown. The phone icon when clicked allows a phone call or SMS to this customer.


7. Add a new Customer to the current queue.


8. Call the next customer for the current queue.


Demo Videos

QueuePad Overview

How to: Call the Customer

FAQS

Yes, the software can automatically send SMS notifications for each Customer once their queue reaches the Nth position. This service will require a valid SMS Gatewar API account and internet Wifi connection. See more details here.

Yes you can use the QueuePad app even without an internet connection, all the basic wait list functions will work. There will be no synch with the Customer Display Screen, and online reports won't be gererated.

No, you do not need to sign up for an online account if you will only need the basic wait list functions of the QueuePad mobile app.

The QueuePad software is available for both iOS devices and Android devices. However, most advanced features like the Customer Display Screen, SMS notification etc. is currently only availble for iOS mobile app.

On the QueuePad mobile app, go to the Display tab, click on Generate to create a 6 digit Display Code. Then open a web browser window and navigate to https://display.queuepad.com/ , proceed to enter the 6 digit Display Code that was generated. The QueuePad customer queue should now be reflected on the web browser display screen.

On the QueuePad Mobile App, Monitor Queue Screen ,at the upper right hand corner is a "Refresh" button, this will force synch the current queue items in the mobile app with the web browser Display Screen.

When you enter the customer details when creating a new queue entry, there are 2 places where these data is being saved:

  1. Your mobile phone database, which is protected by the Apple iOS phone security locking
  2. Our AWS cloud server (if WIFI internet is connected) wherein the personal information like name, phone number, notes is encrypted in the database.

You can see more details in our Privacy Policy.

About Us

QueuePad is a waiting list app developed by Ivant Technologies, a Philippine-based company with almost 10 years of software development experience, serving more than 300+ small and big companies worldwide.

The dynamic software industry in the Philippines has delivered numerous innovative software solutions, and the Philippines is fast becoming the top software outsourcing destination for Western economies.

Automate your customer wait list functions.

Project a professional image by utilizing new technologies.

Gain insights on your customer service from the reports.

QueuePad is a simple to use but full-featured waiting list queuing app for small businesses. It is suitable for restaurants, bakeries, beauty shops, clinics, spas, etc., wherever customers need to join a wait list and queue in line.

For the basic wait list functions, the app is ready to use, no need for sign-up, and is usable even without an internet connection.*

 

 

*Some advanced features will require a WIFI and an internet connection.





QueuePad Businesses

QueuePad is suitable for the ff businesses:

- Restaurants
- Food Take Outs
- Beauty Shops
- Clinics
- Spa and Massage
- Photo Printing
- & others

Pricing

Basic

FREE

Advanced

US$ 19.99 / mo

Queues per Day 10 Unlimited
Services 1 3
Customer View Screen
Voice Call Out
Language Selection
Announcement Message
Bell/Chime Selection

DOWNLOAD HERE:   

IVANT Technologies and Business Solutions, Inc.
Unit 2009 20th Floor Prestige Tower
F. Ortigas Jr. Road, Ortigas Center, Pasig City
Metro Manila, Philippines, 1605
Phone / Fax: 63(2) 631-8154 / 914-0821
Mobile: (63) 0917-810-0960 / (63) 0922-826-2345
Email: info@queuepad.com

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